President Obama Speaks on the Affordable Care Act: What’s Being Done to Make HealthCare.gov Better

President Obama says that the health insurance that’s available to people through HealthCare.gov is high quality and affordable, and his Administration is working around the clock to address problems that make the site slow and difficult to use.

On October 1, HealthCare.gov opened for business, offering Americans a new way to compare health insurance plans and enroll in coverage. Nearly 20 million people have visited the site, and Americans all over the country are signing up for affordable, high-quality health insurance.

But, as President Obama explained yesterday, the web site hasn’t worked as well as it’s supposed to.

“The problem has been that the website that’s supposed to make it easy to apply for and purchase the insurance is not working the way it should for everybody. And there’s no sugarcoating it. The website has been too slow, people have been getting stuck during the application process,” he said. “And there’s no excuse for the problems, and these problems are getting fixed.”

President Obama also reminded Americans that while HealthCare.gov will ultimately be the easiest way to buy insurance through the marketplaces, it isn’t the only way to apply and enroll.

“Even as we redouble our efforts to get the site working as well as it’s supposed to,” he said, “we’re also redoubling our efforts to make sure you can still buy the same quality, affordable insurance plans the old-fashioned way – offline, either over the phone or in person.”

Watch and share President Obama’s remarks.